Terms and Conditions

You can read Terms and Conditions and accept them at the bottom of the page.

Effective Date: 02-04-2021

Thank you for shopping at Ohmycat! 

These terms and conditions (the “Terms and Conditions”) govern and apply to anyone accessing or using the Ohmycat Maciej Mazij website located at https://ohmycat.cat , and any associated websites, mobile sites or applications, products, software and other services (collectively, the “Services”). These Terms and Conditions apply to any use of the Services. The full name, address and information of a company is Ohmycat Maciej Mazij, Trzebnicka 17 St, 55120 Golędzinów, Poland, taxpayer identification number (TIN/NIP): (PL) 9151593853, National Business Registry Number (NBRN/REGON): 387222344.

PLEASE READ THE FOLLOWING TERMS AND DISCLAIMERS CAREFULLY BEFORE USING THE SERVICES. By accessing or using our Services, you agree to these Terms, conditions, and all applicable laws. If you do not agree with these Terms and our Privacy Policy, you should not use the Services.

The Services are owned and operated by Ohmycat Maciej Mazij and its parents, affiliates, and/or franchisors (collectively, “Ohmycat,”, OMC”, “we,” “our,” or “us”). While using the Services, please be aware that your access to and use of the Services and any information or documents offered by OMC (“Materials”) are subject to these Terms and Conditions. If you choose to continue to use or access the Services after having the opportunity to read these Terms and Conditions, you are indicating your acceptance of the Terms and Conditions and Ohmycat’s Privacy Policy. If you do not agree with any part of these Terms and Conditions or Ohmycat’s Privacy Policy, please do not use the Services. If you want to get more information about your privacy policy or you have some suggestions please contact us by cat@ohmycat.cat.

By using Ohmycat and our Services, represent, understand and agree: (1) to accept, comply with, and be bound by these Terms, (2) that you have the right, authority and capacity to abide by these Terms.

THE SERVICES ARE NOT INTENDED FOR USE OR ACCESS BY ANYONE UNDER THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, YOU MAY NOT USE OR ACCESS THE WEBSITE OR PROVIDE US WITH ANY PERSONALLY IDENTIFIABLE INFORMATION. 

We reserve the right to update, modify or otherwise alter these Terms and notices under which our Services are offered, including, but not limited to, any charges associated with the use of the Ohmycat services and such updates, modifications or alterations shall be deemed retroactive unless otherwise noted as of your original date of agreement to these Terms. You are responsible for regularly reviewing these terms and conditions. Any access or use of the Services after the changes go into effect shall constitute your agreement to the revised Terms.

1. Use of the Services. 

You may use the Services only in accordance with and subject to these Terms and our Privacy Policy (available at website https://ohmycat.cat).

The Services are solely for your personal and noncommercial use, unless otherwise authorized by Ohmycat in writing. You may not use the Services for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of Tobi or others. Notwithstanding any other rights or restrictions in these Terms, you may not use the Services to: (a) transmit via or through the Services any information, data, text, images, files, links, or software except in connection with your authorized use of the Services or otherwise in response to specific requests for information by us; (b) introduce to our websites or mobile applications or otherwise in connection with the Services any computer or website viruses, worms, Trojan horses and/or harmful code; (c) obtain unauthorized access to any computer system; (d) impersonate any other person, including but not limited to, a registered user of the Services or an employee of Tobi; (e) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity; (f) misrepresent the identity of a user or use a false e-mail address; (g) tamper with or obtain access to our websites or mobile applications or any component of any of them; (h) conduct fraudulent activities; or (i) collect or harvest information regarding other users of the Services for any reason whatsoever, including, without limitation, for sending such users unsolicited commercial e-mail.

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You agree to immediately notify us in the event of any unauthorized use of your account or other breach of security.

2. User Eligibility.

Some Services are available to Users or Subscribers who have properly registered and who have not been suspended or removed by Ohmycat for any reason (a “User”). For Users or Subscribers we use the term Members, and this term will be used in all these terms and conditions. Membership is available by a valid invitation to users who have completed the information required by our registration forms. If you do not qualify, you may not use some of the Services. As a Member (User or Subscriber), you agree to provide true, accurate, current, and complete information about yourself as prompted by our registration form. Membership is void where prohibited by law. Ohmycat reserves the right to revoke or terminate your usership for any reason at any time, without notice, but, in particular, upon any violation of any of these Terms or the Privacy Policy. 


You may be required to log in prior to utilizing or obtaining certain Services or Materials. If you choose to log in to Ohmycat website, to have your account – to be a user, you agree to: (a) provide true, accurate, current, and complete account registration information about yourself as prompted by the Services; and (b) maintain and promptly update such registration information to keep it true, accurate, current, and complete. If you provide any registration information that is untrue, inaccurate, not current, or incomplete, or if Ohmycat has a reasonable ground to suspect that such information is untrue, inaccurate, not current, or incomplete, Ohmycat has the right to suspend or terminate your account(s) and refuse any and all current or future use of the Services (or any portion thereof).

You may choose to create a username, password and/or account designation (“Account Credentials”) in order to make purchases or otherwise use the Services. If you choose to create Account Credentials (make your Account, to be a Member), you are responsible for maintaining the confidentiality of your Account Credentials, and are fully responsible for any and all interactions and activity when you, or any third, party access the Services using your Account Credentials. If you allow third parties to access the Services through use of your Account Credentials, you agree to defend and indemnify Credentials and its affiliates against any liability, costs, or damages, including attorney fees, arising out of claims or suits by such third parties based upon or relating to such access and use. You agree to (a) immediately notify Ohmycat of any unauthorized use of your Account Credentials or any other breach of security, and (b) ensure that you exit from your account(s) at the end of each session. Ohmycat cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

3. Additional Terms and Conditions.

Additional terms and conditions may apply to specific portions of the Services or products or services we offer or your membership, which terms are made part of these Terms. You agree to abide by such other terms and conditions. If there is a conflict between these Terms and the terms posted or emailed for, or applicable to, a specific portion of the Services or products or services we offer or your membership, the latter terms shall control with respect to your use of that specific portion, those specific products or specific services or your membership.

The following terms and conditions apply to the applicable features in connection with the Services:

(a) Member Postings. We may provide Members with the ability to post messages on our websites or mobile applications or otherwise in connection with the Services. You are solely responsible for your account, password, profile, messages, notes, text, information, opinions, ideas and any other content you post, upload, submit, publish, or display (hereinafter “post”) or transmit to or share with other Members (collectively, the “Member Content”). Any Member Content that is posted will not be treated as confidential. Ohmycat has the right, but not the obligation, to monitor and decline, edit, or remove (without notice) all or any portion of any Member Content for any reason or no reason. If Ohmycat chooses at any time, in its sole discretion, to monitor Member Content, it still has no responsibility for the Member Content or for the conduct of the Member posting Member Content or to edit or remove any Member Content, except in compliance with Section 12 below. If you are involved in a dispute with one or more Members of Ohmycat, you release Ohmycat (including its officers, directors, affiliates, and employees) from claims, demands, and damages (actual and consequential) of every kind arising out of or in any way connected to any dispute.

When you post or otherwise make available any Member Content for inclusion on any part of our websites or mobile applications or otherwise in connection with the Services, you are hereby granting Ohmycat an irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide license (with the right to sublicense) to use, copy, transmit, reproduce, adapt, modify, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), create collective works and distribute such Member Content for any purpose, commercial, advertising, or otherwise, on or in connection with the Services or the promotion thereof, or for Ohmycat’s (and its successors’ and affiliates’) business including without limitation for promoting and redistributing part or all of our websites, mobile applications or the Services (and derivative works thereof) in any media or distribution method (now known or later developed), to prepare derivative works of, or incorporate into other works, such Member Content, and to grant and authorize sublicenses of the foregoing. You represent and warrant that you will not provide any Member Content to which you do not have the full right to grant the license. You waive all moral rights in the Member Content which may be available to you in any part of the world and confirm that no such rights have been asserted. You represent and warrant to Ohmycat that Ohmycat is free to exercise its rights to and/or implement your Member Content if it so desires, without obtaining permission or license from any third party and without reference to you or any other person.

All Member Content is the responsibility of the Member, not Ohmycat. In addition to the restrictions set forth in Section 1, you agree not to use the Services to post content or other communications that contain (i) political, libellous or otherwise unlawful, abusive, or obscene material; (ii) advertisements of any kind; (iii) personal information (such as social security numbers, addresses, phone numbers, etc.); (iv) confidential information of Ohmycat, its parent, subsidiaries, or affiliates; (v) any chain letters, pyramid schemes, spam, contests, or promotional material; (vi) messages that offer unauthorized downloads of any copyrighted or private information; and (vii) information similar or related to the foregoing.

UNDER NO CIRCUMSTANCE SHALL ANY DISCLOSURE OF ANY MEMBER CONTENT TO Ohmycat BE SUBJECT TO ANY OBLIGATION OF CONFIDENTIALITY OR EXPECTATION OF COMPENSATION OR ATTRIBUTION. BY SUBMITTING ANY MEMBER CONTENT TO OR THROUGH Ohmycat, YOU REPRESENT AND WARRANT THAT ALL YOUR MEMBER CONTENT WILL NOT VIOLATE ANY RIGHT OF ANY THIRD PARTY, INCLUDING COPYRIGHT, TRADEMARK, PRIVACY, OR OTHER PERSONAL OR PROPRIETARY RIGHTS. YOU REPRESENT AND WARRANT THAT NO MEMBER CONTENT WILL BE OR CONTAIN LIBELOUS OR OTHERWISE UNLAWFUL, ABUSIVE, OR OBSCENE MATERIAL. YOU ARE AND SHALL REMAIN SOLELY RESPONSIBLE FOR YOUR MEMBER CONTENT. YOU REPRESENT AND WARRANT TO Ohmycat THAT Ohmycat IS FREE TO USE THE MEMBER CONTENT, AND IMPLEMENT ANY SUGGESTIONS CONTAINED THEREIN, IF IT SO DESIRES, AS PROVIDED OR AS MODIFIED BY Ohmycat, WITHOUT OBTAINING PERMISSION OR LICENSE FROM ANY THIRD PARTY AND WITHOUT ANY COMPENSATION TO YOU.

4. Accuracy of Content; Limitations on Quantity.

Excluding Member Content, the information we provide in connection with the Services is believed to be complete and reliable; however, the information may contain typographical errors, pricing errors, and other errors or inaccuracies. We will use reasonable efforts to correct errors as soon as practicable. We reserve the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies, or omission; and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligation to issue any notice of such changes (including after an order has been submitted, acknowledged, shipped, or received, except as prohibited by law ). We also reserve the right to limit quantities (including after an order has been submitted and/or acknowledged) and to revise, suspend, or terminate an event, or promotion at any time without notice (including after an order has been submitted and/or acknowledged). The offer of any products, services and/or experiences at a particular time does not guarantee that the products, services and/or experiences will be available. If a product, service and/or experience offered and sold by us is not as described, except as limited by applicable law in your jurisdiction, including, but not limited to, jurisdictions such as the voivodeship dolnośląskie in Poland, your sole remedy is to return it subject to the terms set forth herein.

5. Proprietary Rights.

Excluding Member Content, you acknowledge and agree that the content, software, materials and other components (including but not limited to our logos, graphics, videos, music, button icons, and page headers) used in connection with the Services are the property of Ohmycat.cat,  Ohmycat Maciej Mazij, Trzebnicka 17, 55120 Golędzinów, Poland. and/or its affiliates, subsidiaries, or licensors and are protected by copyrights, trademarks, service marks, or other proprietary rights and laws. You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from content or materials available on our websites or mobile applications or otherwise in connection with the Services. Reference to any products, services or other information by trade name, trademark, manufacturer, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof or any affiliation therewith by Ohmycat. All trademarks not owned by Ohmycat that appear on or in connection with the Services are the property of their respective owners. Use of the content and materials for any purpose not expressly permitted in these Terms is prohibited.

The Materials may contain information about products which may not be available in every country, or may be available under different trademarks in different countries, subject to different indications or restrictions of use, or they can have different prices in each country, and they can have different cost of spedition in each country, and this information can not be available on website or application Ohmycat.

6. Links to Third-Party Websites; No Implied Endorsements.

Our websites and mobile applications may contain links to other websites on the Internet. You acknowledge that we have no control over such websites and that we are not responsible for the accuracy, content, legality, or any other aspect of any linked website. In no event shall any reference to any third party, third party website, or third party product or service be construed as an approval or endorsement by us of that third party, third party website, or of any product or service provided by a third party.

7. Indemnification.

By using the Services, except as limited by applicable law in your jurisdiction, you agree to indemnify, defend and hold harmless Ohmycat, its third party vendors, manufacturers, agents, distributors, corporate affiliates, officers, directors and employees form and against any and all claims, actions, demands, liabilities, costs and expenses, including without limitation, reasonable attorney’s fees, (a) made by any third party due to or arising out of any Member Content posted or otherwise provided by you to the Services, Ohmycat and/or its third party licensors, licensees or advertisers; (b) a dispute with a Member; (c) your violation of any applicable law or the rights of a third party; and/or (d) resulting from your breach of any provision of these Terms, any warranty you provide herein, or otherwise arising in any way out of your use of the Services or purchase of the products or services therefrom. Ohmycat reserves the right to take exclusive control and defence of any such claim otherwise subject to indemnification by you, in which case you will fully cooperate with Ohmycat in asserting any available defences.

8. Disclaimers.

Except as may be limited by applicable law in your jurisdiction, Ohmycat assumes no liability or responsibility for any (a) errors, mistakes or inaccuracies of the content, products, information, services and materials set forth on or made available through the services, (b) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the services, products or any third party website(s) or products, (c) any unauthorized access to or use of secure servers and/or any and all personal information stored therein, (d) any interruption or cessation of transmission to or from the services or third party website(s), (e) any bugs, viruses, Trojan horses, or the like, which may be transmitted to or through the services or any their party website(s) by Tobi or any third party, and/or (f) any errors or omissions in the services or any content, Member Content or other communications, information and materials, including by not limited to third party website(s), or for any loss or damage of any kind incurred as a result of the use of any of the foregoing.

EXCEPT AS MAY BE LIMITED BY APPLICABLE LAWS IN YOUR APPLICABLE JURISDICTION, YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF AND RELIANCE UPON ANY AND ALL OF THE SERVICES, PRODUCTS, TEXT, MERCHANDISE, SERVICES AND/OR CONTENT IS AT YOUR SOLE RISK AND IS MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

ALL PRODUCTS SOLD BY Ohmycat ARE SUBJECT TO ANY APPLICABLE WARRANTIES AND REPRESENTATIONS OF THEIR RESPECTIVE MANUFACTURERS. ACCORDINGLY, TOBI MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO ANY PRODUCT SOLD, EXCEPT AS MAY EXPRESSLY BE STATED HEREIN OR AS LIMITED BY APPLICABLE LAWS IN YOUR JURISDICTION.

9. Limitation of Liability.

IN NO EVENT SHALL Ohmycat, ITS PARENT, SUBSIDIARIES, DIVISIONS, OR AFFILIATES BE LIABLE TO ANY USER OF THE SERVICES OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF USE) ARISING OUT OR CONNECTED IN ANY WAY WITH THE SERVICES CONTRIBUTIONS, MATERIALS, CONTENT, MEMBER CONTENT, PRODUCTS, SERVICES, SOFTWARE, OR PROVISION OF OR FAILURE TO PROVIDE SERVICES, MADE AVAILABLE OR OBTAINED THROUGH THE SERVICES OR ANY INFORMATION CONTAINED THEREON OR STORED OR MAINTAINED BY Ohmycat OR ANY THIRD PARTY WEBSITE(S), WHETHER BASED UPON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Ohmycat HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THESE TERMS, THE TOTAL LIABILITY OF Ohmycat, ITS PARENT, SUBSIDIARIES, OR AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON OR IN CONNECTION WITH THE SERVICES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), BREACH OF STATUTORY DUTY OR OTHERWISE, EXCEED 80.00 EUR IN THE AGGREGATE IN CONNECTION WITH THE APPLICABLE EVENT, OR PROMOTION GIVING RISE TO SUCH LIABILITY. WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL Ohmycat, ITS PARENT, SUBSIDIARIES OR AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON OR IN CONNECTION WITH THE SERVICES HAVE ANY LIABILITY FOR ANY DAMAGES OR LOSSES ARISING OUT OF OR OTHERWISE INCURRED IN CONNECTION WITH THE LOSS OF ANY DATA OR INFORMATION CONTAINED IN YOUR ACCOUNT OR OTHERWISE STORED BY OR ON BEHALF OF Ohmycat.

You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise, products, services and experiences available through the Services. Because some countries and states do not allow limitations on implied warranties or the exclusion or limitation of certain damages, in such states some or all of the above disclaimers or exclusions may not apply and liability will be limited to the fullest extent permitted by applicable law.

10. Risk of Loss.

The items purchased through the Services are shipped by a third-party carrier pursuant to a shipment contract. As a result, risk of loss and title for such items pass to you upon our delivery to the carrier.

11. Unavailability of Services; Termination; Fraud.

We may alter, suspend, or discontinue these Services in whole or in part, at any time and for any reason, without notice or cost. In addition, the Services may be temporarily unavailable from time to time for maintenance or other reasons. We may, in our sole discretion, terminate or suspend your use or access to all or part of the Services or your account or membership, for any reason, including without limitation, breach of these Terms. If at any time, we notify you that your access to and/or use of the Services or your account is terminated, you must cease and desist from all such access and/or use immediately. We reserve the right to cancel, delay, refuse to ship, or recall from the shipper any order if fraud is suspected. In the event these Terms or your membership or account are terminated, the restrictions regarding intellectual property matters, the representations and warranties, indemnities, and limitations of liabilities set forth herein (as well as any other of your obligations which by their nature should survive termination) will survive termination.

12. Copyright Infringement; Notice and Take Down Procedures.

All materials on the Services, as well as the organization and layout of the Services, are owned and copyrighted or otherwise licensed by Ohmycat or its third-party vendors. No reproduction, distribution or transmission of the copyrighted materials on the Services is permitted without the written authorization of Ohmycat. Any rights not expressly granted herein are reserved.

If you believe that any materials on our websites or mobile applications infringe your copyright, you may request that they be removed. This request must bear a signature (or electronic equivalent) of the copyright holder or an authorized representative, and must: (a) identify the allegedly infringing materials; (b) indicate where on the websites or mobile applications the infringing materials are located; (c) provide your name and contact information; (d) state that you have a good faith belief that the materials are infringing; (e) state that the information in your claim is accurate; and (f) indicate that “under penalty of perjury” you are the lawful copyright owner or are authorized to act on the owner’s behalf. If you believe that someone has wrongly filed a notice of copyright infringement against you, send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements. Our contact for copyright issues relating to the Services (including the notices and counter-notices) is: office@ohmycat.cat.

13. Governing Law and Venue.

Your use of the Services shall be governed in all respects by the laws of Poland, without regard to conflicts of law principles. Convention on contracts for the international sale of goods, as if this Agreement were a contract wholly entered into and performed within the voivodeship dolnośląskie in Poland. You hereby consent to the exclusive jurisdiction and venue of any legal proceeding directly or indirectly arising out of or relating to the Services (including but not limited to the purchase of Ohmycat products) the state or federal courts located in Poland. Access to or use of the Services is unauthorized in any jurisdiction that does not give effect to all of the provisions of these Terms, including, without limitation, this paragraph. Except as may be limited by applicable laws in your jurisdiction, including, but not limited to, jurisdictions such as the voivodeship dolnośląskie in Poland, any cause of action or claim you may have with respect to the Services (including but not limited to the purchase of Ohmycat products) must be commenced within one (1) year after the claim or cause of action arises.

Ohmycat’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Tobi may assign its rights and duties under this Agreement to any party at any time without notice to you.

14. Miscellaneous.

Unless otherwise specified herein, these Terms, together with the Privacy Policy, constitute the entire agreement between you and Ohmycat with respect to the Services and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and Ohmycat with respect to the Services. If any part of these Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of Ohmycat to act with respect to a breach by you or others does not waive Ohmycat right to act with respect to subsequent or similar breaches. Ohmycat’s failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Ohmycat without restriction. The section headings contained in these Terms are included for convenience only and shall not limit or otherwise affect the terms of these Terms.

15. Estimated delivery date

Will usually ship within 1-3 business day of receiving cleared payment. Delivery time depends also on shipping time. Shipping time depends on the destination country and region in the country. Normally it takes 5-7 business days in European countries. To other countries, the delivery may take 10-30 days. Delivery times may be longer, especially during peak periods, and we are not responsible for the shipping companies delays and external factors. If due to exceptional circumstances, we expect that there may be a delay, we will contact you to arrange a new delivery date or if you do not accept the proposed date you have the option to withdraw from the Agreement. In this case, any money paid under the Contract will be refunded without undue delay.

16. Prices, Payment and Taxes

All products have gross prices. For all countries, except for Poland (23%), the taxes are 0%. 

Prices are subject to change at any time. However, except for the addition of shipping costs, price changes do not apply to orders already placed. 

By confirming the Terms and Conditions you authorise us to invoice you electronically.

The user can make payment by: Visa, Mastercard, American Express, or from a PayPal or PayU account.

17. Return Policy

We offer a return policy and the time for return is 20 days. Please note, that product with traces of use cannot be returned. Buyer pays for return shipping. Refund will be given as money back after receiving the product without traces of use. 

The return address is Ohmycat, Trzebnicka 17, 55-120 Golędzinów, Poland.

18. Complaints

We cannot imagine that you have a reason for a complaint, but of course, you have the full right to complain about goods not as described.

The return address is Ohmycat, Trzebnicka 17, 55-120 Golędzinów, Poland.

Please check the goods upon delivery. We are not responsible for damage caused during transport. If the goods have been damaged during transport, prepare a damage document in the presence of the courier. Complaints about damaged goods in transport can only be considered by the courier company.